1888jili Privacy Policy — How We Collect, Use & Protect Your Personal Data
At 1888jili, your privacy matters as much as your gaming experience. This Privacy Policy explains in clear, straightforward language exactly what personal information we collect when you use our platform, how we use that data to deliver and improve our services, and the rights you hold over your own information as a player based in the Philippines. We are committed to handling your data responsibly and in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Please read this policy carefully before registering or using any 1888jili service. By continuing to use the platform, you acknowledge and agree to the practices described here.
Last updated: 2025. Effective for all registered users of 1888jili in the Philippines.
1. What Information We Collect
When you create an account or interact with the 1888jili platform, we collect several categories of personal information necessary to verify your identity and deliver a safe, personalised gaming experience. Account information includes your full name, date of birth, email address, mobile number, and the username and password you choose at registration. Because 1888jili operates in the Philippines, we also collect payment-related details tied to Philippine Peso (PHP / ₱) transactions — such as your preferred local payment method, e-wallet identifiers (e.g., GCash or Maya references), and transaction history on the platform. Device and browser data are collected automatically when you access the platform, including your IP address, device type, operating system, browser version, screen resolution, and mobile network information. We also gather usage data such as pages visited, games played, session duration, bet amounts, and in-platform navigation patterns to help us understand how players interact with our services. Additionally, if you contact our support team, we retain records of that correspondence, including chat logs, email threads, and any supporting documents you submit. All data collection is done transparently and only to the extent necessary for the purposes outlined in this policy.
2. Cookies & Tracking Technologies
1888jili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your overall experience. Cookies are small text files stored on your device that allow us to recognise you between sessions, remember your preferences, and keep your account session secure while you are logged in. We use strictly necessary cookies that are essential for core platform functions — such as authentication, session management, and fraud prevention — and these cannot be disabled without affecting your ability to use the site. Functional cookies help us remember your language preference, display settings, and recently played games so that each visit feels familiar and personalised. We may also use analytics cookies to gather aggregated, anonymised data about how users navigate the platform, which helps our team identify areas for improvement without identifying you individually. You can manage non-essential cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some features of the platform. By continuing to use 1888jili after being presented with this notice, you consent to our use of cookies as described in this section.
3. How We Use Your Personal Data
The personal data we collect from you is used exclusively for legitimate purposes directly related to the operation, maintenance, and improvement of the 1888jili platform and its services for Filipino players. Primary purposes include creating and managing your account, processing deposits and withdrawals in Philippine Peso, verifying your identity and age to comply with PAGCOR regulations, and providing responsive customer support. We also use your data to detect and prevent fraudulent activity, money laundering, match-fixing, and other forms of abuse that could harm the integrity of the platform or other players. Your usage and behavioural data help us personalise your experience — for example, recommending game categories you enjoy, serving relevant promotions, and tailoring the mobile app layout to your playing habits. Where you have opted in to marketing communications, we may use your contact details to send you updates about new games, seasonal promotions, VIP programme news, and platform improvements; you can opt out of these communications at any time. We retain transaction data to produce accurate records for compliance, dispute resolution, and auditing purposes as required by Philippine law. We will never use your personal data for any purpose that is incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.
4. Sharing Data With Third Parties
1888jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes — your data is not a commodity on our platform. However, we do share specific data with carefully selected third-party service providers who help us operate the platform, and all such providers are contractually obligated to handle your data securely and only for the purposes we define. These providers include licensed payment processors that facilitate PHP deposits and withdrawals, identity verification partners who assist with KYC (Know Your Customer) compliance, game content studios whose software powers our slots, sports betting, fish games, and live casino titles, and cloud infrastructure providers who host our platform data in secure, access-controlled environments. We may also disclose your information to Philippine government authorities, regulatory bodies such as PAGCOR, law enforcement agencies, or courts when required to do so by law, court order, or regulatory directive. In the event that 1888jili undergoes a corporate restructuring, merger, or acquisition, your data may be transferred as part of that transaction, and we will notify you of any such change in ownership that materially affects how your data is used. All third-party partners we engage are required to maintain standards of data protection no less rigorous than those we apply internally.
5. Data Storage, Retention & Security
All personal data collected by 1888jili is stored on secure servers protected by industry-standard security measures, including 256-bit SSL encryption for data in transit and AES-level encryption for data at rest. Access to your personal information is strictly limited to authorised personnel who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your account data for as long as your account remains active or as required by Philippine law and PAGCOR regulations; in general, financial transaction records are kept for a minimum of five years to satisfy anti-money-laundering and tax obligations. If you close your account, we will anonymise or delete personal data that is no longer needed for legal or compliance purposes within a reasonable timeframe. Despite our robust security measures, no online platform can guarantee absolute security, and we encourage all players to use strong, unique passwords and to enable any available account security features such as two-factor authentication. In the event of a data breach that poses a risk to your rights and freedoms, 1888jili will notify affected users and the relevant Philippine regulatory authorities in accordance with the Data Privacy Act of 2012. We continually review and update our security practices to keep pace with evolving threats and technology standards.
6. Your Rights Over Your Personal Data
Under the Philippine Data Privacy Act of 2012, you have a comprehensive set of rights with respect to the personal data that 1888jili holds about you, and we are committed to honouring those rights promptly and transparently. You have the right to access a copy of the personal data we hold about you, and to request information about how that data is being used and with whom it has been shared. You have the right to correct any inaccurate, incomplete, or outdated information associated with your account — you can update basic details directly in your account settings, or contact our support team for assistance with more complex corrections. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of these rights, please contact our dedicated support team, who will handle your request in accordance with applicable timelines under Philippine law.
7. Protection of Minors
1888jili is strictly an adults-only platform and is not intended for, marketed to, or accessible by individuals under the age of 18. We do not knowingly collect personal data from minors, and our registration process requires users to confirm their date of birth and acknowledge that they meet the minimum age requirement before an account can be created. If we become aware or have reasonable grounds to believe that a user is under 18 years of age, we will immediately suspend that account, investigate the matter, and take steps to delete any personal data collected from that individual. Parents and guardians who believe their child may have registered on the platform are encouraged to contact our support team without delay so that the account can be reviewed and closed. We also support the use of parental control tools and internet filtering software that can be applied at the device or network level to restrict access to online gaming platforms. 1888jili takes its responsibility to protect minors seriously and will cooperate fully with authorities in any investigation involving underage access. Our Responsible Gaming page provides additional resources for families and players who have concerns about gaming behaviour.
8. Updates to This Privacy Policy
1888jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our business practices, the services we offer, applicable laws and regulations, or best practices in data protection. When we make material changes to this policy, we will notify registered users via the email address associated with their account and display a prominent notice on the platform prior to the changes taking effect. The updated policy will always be accessible on this page, and the "Last updated" date at the top of the document will be revised accordingly. We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled. Your continued use of the 1888jili platform after any changes have been published will constitute your acceptance of the revised policy. If you disagree with any update, you should stop using the platform and may request closure of your account by contacting our support team. We are committed to maintaining an up-to-date, transparent, and fair privacy framework for all Filipino players.
9. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1888jili handles your personal data, our support team is available to assist you. You can reach us by email at [email protected] — please include your registered username and a clear description of your query or request so that we can respond efficiently. For formal data subject requests such as access, correction, or deletion of personal data, please indicate the nature of your request in the subject line of your email, and our team will aim to respond within the timeframe required by the Philippine Data Privacy Act. If you are not satisfied with our response to a privacy-related complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which serves as the regulatory authority for data privacy matters in the country. We treat all privacy inquiries with the seriousness they deserve and will never dismiss or ignore a legitimate concern raised by any of our players. Our team is available around the clock, seven days a week, to support Filipino players with any issues that arise on the platform. We value the trust you place in 1888jili and are dedicated to maintaining the highest standards of data privacy and player protection.
Questions About Your Data?
Our support team is ready to help with any privacy-related concerns. You can also visit our FAQ page for quick answers about how 1888jili works, or head to our Responsible Gaming section to learn more about the tools and resources we provide to keep Filipino players safe.